Política de envío

Thank you for shopping with Aura!
We’re committed to delivering your order quickly, safely, and efficiently.

1. Processing Time

All orders are processed within 1–2 business days after payment is confirmed.
No shipping on weekends or holidays.

2. Delivery Time

We offer worldwide shipping.
Estimated delivery time: up to 5 business days 🌍
(Delays may occur due to customs, holidays, or unforeseen events.)

3. Shipping Costs

We offer free worldwide shipping on all orders unless otherwise noted at checkout.

4. Tracking

Once your order is shipped, we’ll email you a tracking number.
Please allow up to 48 hours for tracking information to become available.

5. Address & Delivery Issues

Please ensure your address is complete and correct.
Aura is not responsible for delays or losses due to:

• Incorrect shipping information

• Customs delays

• Force majeure (e.g. weather, strikes)

If your package is late, contact us at:
📧 auraofficial2025@gmail.com

6. Lost or Missing Orders

If tracking shows “delivered” but you haven’t received it:

• Check with neighbors or local post

• Wait 24–48 hours for delayed updates

• Then email us — we’re here to help

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Last updated: May 15, 2025